Just Culture: Balancing Safety and Accountability
The absence of a just culture in an organization, in a country, in an industry, hurts both justice and safety. Responses to incidents and accidents that are seen as unjust can impede safety investigations, promote fear rather than mindfulness in people who do safety-critical work, make organizations more bureaucratic rather than more careful, and cultivate professional secrecy, evasion, and self-protection. A just culture is critical for the creation of a safety culture. Without reporting of failures and problems, without openness and information sharing, a safety culture cannot flourish." "Drawing on his experience with practitioners (in nursing, air traffic control and professional aviation) whose errors were turned into crimes, Dekker lays out a new view of just culture. This book will help you to create an environment where learning and accountability are fairly and constructively balanced.
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Review: Just Culture: Balancing Safety and AccountabilityUser Review - Jackie - Goodreads
Must read for everyone working in a high stakes profession, from medicine to mining to aviation. And for lawyers. Read full review
Review: Just Culture: Balancing Safety and AccountabilityUser Review - Alastair Lack - Goodreads
The quote in another review 'bad stuff happens to good people' is so true, and this should be required reading for every HR manager and CEO. Slightly complex language, but the messages are clear. Read full review
Why Bother with a Just Culture?
Between Culpable and Blameless
The Importance Risk and Protection of Reporting
The Importance Risk and Protection of Disclosure
Are All Mistakes Equal?
Hindsight and Determining Culpability
You Have Nothing to Fear if Youve Done Nothing Wrong
Without Prosecutors There Would be No Crime