Just Culture: Balancing Safety and Accountability

Front Cover
Ashgate Publishing, Ltd., 2007 - Social Science - 153 pages
6 Reviews
The absence of a just culture in an organization, in a country, in an industry, hurts both justice and safety. Responses to incidents and accidents that are seen as unjust can impede safety investigations, promote fear rather than mindfulness in people who do safety-critical work, make organizations more bureaucratic rather than more careful, and cultivate professional secrecy, evasion, and self-protection. A just culture is critical for the creation of a safety culture. Without reporting of failures and problems, without openness and information sharing, a safety culture cannot flourish." "Drawing on his experience with practitioners (in nursing, air traffic control and professional aviation) whose errors were turned into crimes, Dekker lays out a new view of just culture. This book will help you to create an environment where learning and accountability are fairly and constructively balanced.
  

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Review: Just Culture: Balancing Safety and Accountability

User Review  - Jackie - Goodreads

Must read for everyone working in a high stakes profession, from medicine to mining to aviation. And for lawyers. Read full review

Review: Just Culture: Balancing Safety and Accountability

User Review  - Alastair Lack - Goodreads

The quote in another review 'bad stuff happens to good people' is so true, and this should be required reading for every HR manager and CEO. Slightly complex language, but the messages are clear. Read full review

Contents

Why Bother with a Just Culture?
17
Between Culpable and Blameless
29
The Importance Risk and Protection of Reporting
39
The Importance Risk and Protection of Disclosure
47
Are All Mistakes Equal?
57
Hindsight and Determining Culpability
65
You Have Nothing to Fear if Youve Done Nothing Wrong
75
Without Prosecutors There Would be No Crime
85
Are Judicial Proceedings Bad for Safety?
91
Stakeholders in the Legal Pursuit of Justice
105
Three Questions for a Just Culture
119
Not Individuals or Systems but Individuals in Systems
131
A Staggered Approach to Building your Just Culture
137
Epilogue
145
Index
151
Copyright

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