The man who discovered quality: how W. Edwards Deming brought the quality revolution to America : the stories of Ford, Xerox, and GM, Volume 11
An authoritative account of the man whose revolutionary methods made quality the goal of corporate America discusses Deming's work with the Japanese, his Fourteen Point philosophy for managing quality, and more. Reprint. NYT.
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The Statistical Foundation of Demingism
From American Pioneer to Japanese Sensei
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achieve agement American approach Asaka auto award Baldrige become began business schools company's competition control chart Conway copier corporate cost create Deming Prize Deming's Deming's philosophy disks division early Edwards Deming efforts employees engineering Essex example experience factory Fiero Ford's Fourteen Points FP&L French Fuji Xerox GM's goals Hoglund Hudiberg Ibid ideas industry inspection Japan Japanese Joseph Juran JUSE Kaoru Ishikawa Kobayashi Larry Sullivan lectures manufacturing Maryann Keller meet ment methods Myron Tribus Nashua Off-the-record interview operations organization percent performance appraisals plant policy deployment Pontiac Powertrain president problems product development projects quality control quality experts quality improvement quality management quality strategy says Schaefer Scherkenbach Scollard seminars Shewhart standards statistical statistician suppliers Taguchi methods tion top management Toyota U.S. companies variation workers Yotaro Kobayashi