Exit, voice, and loyalty: responses to decline in firms, organizations, and states

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Harvard University Press, 1970 - Philosophy - 162 pages
20 Reviews

An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

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Review: Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States

User Review  - Rolin Bissell - Goodreads

Although mercifully short and jargon free, this still felt like a turgid and belabored treatment of an insight that probably seemed a lot fresher when Hirschman first made it over 40 years ago. In E,V ... Read full review

Review: Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States

User Review  - Jonatan - Goodreads

I first read Hirschman's classic in 2007 while researching for my Bachelor Thesis on whistle blowing in declinging organizations. It is still a classic on human behavior in social situations where the individual is discontent. Read full review

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Contents

Introduction and Doctrinal Background
1
Exit and voice as impersonations
15
Exit
21
Copyright

11 other sections not shown

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Good Nonsense: Albert O. Hirschman I--Exit, Voice and Loyalty
And foremost among his work, in my opinion, is his Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations, and States. ...
goodnonsense.blogspot.com/ 2006/ 07/ albert-o-hirschman-i-exit-voice-and.html

Waggish: Albert O. Hirschman: Exit, Voice, and Loyalty
Genealogically speaking, this book isn't as captivating as Hirschman's The Passions and the Interests, because it's not a survey of past rationales, ...
www.waggish.org/ 2007/ 04/ 02/ albert-o-hirschman-exit-voice-and-loyalty

Exit, Voice, and Loyalty - Wikipedia, the free encyclopedia
Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States. Cambridge, MA: Harvard University Press. ISBN 0-674-27660-4 (paper). ...
en.wikipedia.org/ wiki/ Exit,_Voice,_and_Loyalty

JSTOR: Exit, Voice, and Loyalty: Responses to Decline in Firms ...
Exit, voice, and loyalty: Responses to decline in firms, organizations, and states. By ALBERT O. HIRSCHMAN. Cambridge, Massachusetts: Harvard University ...
links.jstor.org/ sici?sici=0022-0515(197009)8%3A3%3C811%3AEVALRT%3E2.0.CO%3B2-3

Introduction to research on Hirschman's Exit, Voice, and Loyalty model
Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and. States. Cambridge, MA: Harvard University Press. ...
www.springerlink.com/ index/ K18T27678H637534.pdf

Power and Politics: Exit, Voice, and Loyalty Revisited
We present a game-theoretic model in which we reformulate and extend Albert Hirschman's Exit Voice and Loyalty (EVL) argument to examine the role of power ...
www.allacademic.com/ meta/ p152716_index.html

Breaking out is hard to do: Exit, voice, and loyalty in Mexico's ...
Breaking out is hard to do: Exit, voice, and loyalty in Mexicos one-party hegemonic regime from Latin American Politics and Society in News provided free by ...
findarticles.com/ p/ articles/ mi_qa4000/ is_200210/ ai_n9100109

The Social Contract - Exit, Voice and Loyalty
The Social Contract Press quarterly journal on public issues and policy in the interrelated fields of the environment, human population, ...
www.thesocialcontract.com/ artman2/ publish/ tsc0404/ article_363.shtml

citeulike: Exit, Voice, and Loyalty: Responses to Decline in Firms ...
TY - BOOK ID - citeulike:801087 TI - Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States PB - {Harvard University Press} SN ...
www.citeulike.org/ user/ phnk/ article/ 801087

Journal of Socio-Economics : Response to Peter C. Kostant’s “Exit ...
Quick Search, Title, abstract, keywords, Author, eg js smith. Search tips (Opens new window), Journal/book title, Volume, Issue, Page, Clear all fields ...
linkinghub.elsevier.com/ retrieve/ pii/ S105353579900027X

About the author (1970)

Albert O. Hirschman is Professor Emeritus of Social Science at the Institute for Advanced Study, Princeton. His many publications include "Exit, Voice, and Loyalty, The Passions and the Interests, " and "A Propensity to Self-Subversion.

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