The Practical CIO: A Common Sense Guide for Successful IT Leadership

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John Wiley & Sons, Dec 31, 2009 - Business & Economics - 272 pages
The IT executive's ultimate handbook for survival in a rapidly changing economy

The Practical CIO: A Common Sense Guide for Successful IT Leadership provides needed advice for modern executives competing in a challenging global environment.

  • Proactively establish goals for IT
  • Hold all vendors accountable
  • Extract maximum value from existing IT investments
  • Manage and market the IT brand
  • Build relationships up, down and sideways across the enterprise and beyond its traditional boundaries
  • Act like a CEO

Brimming with interviews and case studies from leading global enterprises such as Microsoft, Prudential, Citigroup, Chiquita Brands, Smithfield Foods and West Marine. The Practical CIO is designed for clear-eyed IT and C-level executives with no patience for hype or overly optimistic visions of a "better tomorrow." Truly a commonsense guide for successful IT leadership, this book delivers exactly the kind of hard-nosed, actionable advice that executives urgently require.

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Contents

Proactively Establish Goals for IT
29
Design the IT Strategy
47
Hold All of Your Vendors Accountable
69
Before Negotiating Do Your Homework
91
Manage Contracts Dont Just Sign Them
105
Work With the Business
127
Manage and Market the IT Brand
145
Building Relationships Across the EnterpriseAnd Beyond
167
Act Like a CEO
193
Afterword
213
Endnotes
217
About the Author
223
Index
227
Copyright

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About the author (2009)

JOSÉ CARLOS EIRAS was most recently CIO at DHL Express U.S.A., a division of Deutsche Post World Net (DPWN), the world's leading logistics and transportation company. Prior to joining DHL, he served as European CIO and Global Services Information Officer at General Motors. He has also held top executive posts at General Foods, Philip Morris, and other multinational corporations. Eiras is a recognized industry expert and respected IT consultant; he has a solid foundation of support in the global IT community.

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