Reviews

BANISHING BUREAUCRACY: The Five Strategies for Reinventing Your Government

Editorial Review - Kirkus - Jane Doe

An upbeat but unpersuasive advertisement for solving the problems of government through public management reform. Osborne, coauthor of the influential Reinventing Government (1992) and Plastrik (a political journalist and operative in Michigan) promote an entrepreneurial model of government in which agencies offer services, citizens are customers, and the rewards and perils of a marketlike ... Read full review

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