Management of Information Technology
Thompson Course Technology, 2004 - Business & Economics - 600 pages
Management of Information Technology, Fourth Edition, is a comprehensive survey of the fundamental principles and practices necessary for managers to succeed in modern information-centric organizations. IT departments in today's Web-based e-business world are in transition, moving from self-sufficiency toward managed dependencies in order to support aggressive and cost-effective e-commerce strategies. Managers in these high-performance organizations must implement disciplined processes and exhibit management maturity to effectively exploit the power of modern Information Technology. This text illustrates those successful principles and processes that have demonstrated lasting value to modern organizations. These lessons are valuable to students of management across many disciplines.
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Managing in the Information Age
Information Technologys Strategic Importance
Developing the Organizations IT Strategy
19 other sections not shown
actions activities addition analysis application development application programs Application Service Providers assets AT&T billion Business Vignette cable change management chapter client client/server communication competitive Computerworld corporate costs critical success factors customers databases devices disciplines discussed distributed computing documentation e-business e-business systems effective employees enhancement environment example extranets FDDI firm's firms global goals hardware implementation important improve increase industry information systems information technology infrastructure installed internal Internet intranets investments issues levels Linux long-distance management systems ment Merrill Lynch networked systems objectives operating systems optical fibers organizational organizations outsourcing percent performance personal computers phase review portfolio problem management processors purchased applications RBOCs recovery management response revenue risk schedule semiconductor servers service providers service-level agreements SLAs storage strategic information systems strategy development suppliers switch techniques telecommunications tion trends users wireless workstations