Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership

Front Cover
John Wiley & Sons, Jan 18, 2008 - Business & Economics - 320 pages
With the continued fragmentation of the media and proliferation of media options, the balance of power has shifted from the marketer to the individual. In Join the Conversation, Jaffe discusses the changing role of the consumer and how marketers must adapt by joining the rich, deep and meaningful conversation already in progress. This book reveals what marketers must do to become a welcome and invited part of the dialogue, and how to leverage and integrate the resulting partnership in ways that provide win-win situations for businesses, brands and lives.
 

Contents

How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 1 Talking At Versus Talking With
1
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 2 The ManytoMany Model
12
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 3 Can Marketing Be a Conversation?
25
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 4 The Birth of Generation i
33
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 5 The Rise of the Prosumer
41
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 6 The New Consumerism
52
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 7 The Six Cs Three Phases of Convers...
65
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 8 The ContentConversation Relationship
72
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 12 The Five Ways You Can Join the C...
140
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 13 When Conversation Isnt Conversat...
176
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 14 Where Does Conversation Fit In?
194
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 15 Conversation through Community
215
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 16 Conversation through Dialogue
226
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 17 Conversation through Partnership
234
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 18 Getting Started The Manifesto for ...
246
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 19 Does Conversation Work?
264

How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 9 What Conversations Are in Your Fu...
94
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 10 Why Are You So Afraid of Conve...
104
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 11 The Ten Tenets of Good Conversat...
120
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Chapter 20 Do You Speak Conversation? Take...
273
How to Engage MarketingWeary Consumers with the Power of Community Dialogue and Partnership Index
291
Copyright

Other editions - View all

Common terms and phrases

About the author (2008)

JOSEPH JAFFE is President and founder of crayon, LLC. crayon is a new marketing innovation company specializing in interrupting the status quo, joining the conversation, and effecting transformational change through well-structured experimentation, using a bold mix of alternatives to traditional advertising (www.crayonville.com). Prior to crayon, he was president and founder of Jaffe, LLC, and director of Interactive Media at TBWA\Chiat\Day and OMD USA. His clients have included The Coca-Cola Company, American Airlines, Starwood Hotels, Procter & Gamble, Kmart, Absolut Vodka, and Google. He is currently a Senior Fellow at the Center for the Digital Future at the USC Annenberg School.

Join the conversation today at www.jointheconversation.us or through Jaffe's daily blog and podcast, Jaffe Juice (www.jaffejuice.com).

Bibliographic information