Building the Knowledge Economy: Issues, Applications, Case Studies, Part 1

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Paul Cunningham, Miriam Cunningham, Peter Fatelnig
IOS Press, 2003 - Computers - 1659 pages
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The pervasiveness and importance of the Internet and Information and Communication Technologies (ICT) to the growth of the global economy has never been greater. However, building a Knowledge Economy requires ever-greater transparency of public and private initiatives, whether commercial, legislative, political, social or technical in nature. It is important that issues related to the Digital Divide are constantly in the public eye, not just to inform policy but also to highlight relevant lessons learnt elsewhere, whether to avoid pitfalls or to provide a framework for replication of a successful implementation. Sharing such knowledge highlights that experienced problems or exploitation lessons learnt in one domain or location are often directly relevant or applicable in another. The issues, applications and case studies presented in this book, facilitate knowledge sharing relevant to everyone, irrespective of background, thematic or geographic focus. It can be used to benchmark regional and national developments, avoid pitfalls and previous mistakes, or identify potential partners and exploitation opportunities. Reflecting the breadth and depth of the ICT related research undertaken by the contributors, the contents are broken down into eight broad thematic areas. These are: Broadband and Mobility; e-business; e-government and e-democracy; Knowledge Management; Networked, Smart and Virtual Organisations; New Working Environments; SME Issues; and Training and Education. Papers within each thematic area are in turn grouped under the subheadings of Issues, Applications and Case Studies, reflecting their primary focus.
  

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Contents

Key Issues of the Information Society L Gasparollo
5
Mobile Business Modelling The Enabling Role of New Mobile Radio Technologies
15
Market Development of Future Heterogeneous Mobile Networks An Economic
21
A Consumer Centric Framework for Developing Mobile Services and Applications
28
Closing the Digital Divide A Maner of Technical Equipment or Service Development?
36
Solving the 3G Content Dilemma as a Prerequisite for Traffic Generation U Blomqvist
44
Empowering Virtual Communities with Mobility O Pihlajamaa and M Pennila
52
MEEST Mobile Ecommerce and Ework Secured Transactions R Foka
63
Dematerialized Pharmaceutical Prescriptions in 1Mobile Intemet Environment
442
Experiences in ebXMLbased Interoperability F Bonfani P Monari
459
Modelbased Reasoning and Casebased Reasoning Integration for Decision Support
463
Ebusiness through Competence Profiling N Armoutis andJ Bal
474
Lessons Leamed from Two Industries C Loebbecke
491
A Comparison
507
CRM Implementation Experiences in Europe Findings from an Empirical Study
522
Comparative Case Study of Ebusiness in Supply
539

Discussion of Outer Business Model Issues in Open Mobile Access Network 1OMAN
69
Cultural Location Based Information Services Two Case Studies G Kouvas
77
A Secure Mobile Ticketing Service Mavroudis A Kaltonfzoglou P Sklavos
85
FLAME2008 Personalized Web Services for the Olympic Games 2008 in Beijing
93
Value of XMLbased Transaction Standards for Resource Trading in Mobile Data
100
Virtual Domains in MultiLayered Structures to Foster Competition and Service
107
eXtreme Mobility Application Platform 1XMAP F Catint P Maryni
108
Cooperative Workplaces Workspaces for the Future R Reinema 115
115
Support for Ebusiness Applications over Composite Radio Environments
116
Human Factors Challenges for Future Workspaces J Wilson
123
Service Framework for Mobile Contextaware Applications J Koolwaaij
124
XMPP Based Overlay Networks and Virtual Identities for Information Access
132
Broadband Infrastructure and Rural Regional Development O Ohren
143
The Evolution of Effective Eleaming Architectures C Holtham
157
Going Mobile in the Aland Archipelago Perceived Barriers and Drivers C Carlsson
158
Innovative Methods to Measure the Impact
172
User Requirements for Seamless and Transparent Service Discovery P Poyry
173
Multimodal Computers that Understand
180
Extended Products in OneofaKind Product Delivery and Service Networks
188
A Manufacturing B2B Interoperability Testbed N Ivezic B Kulvatunyou and A Jones
199
Interoperability Enabling Networked Businesses in the Information Society
215
Applications
219
Software and Fundamental Rights European Software Regulation in Light of the Right
230
Employment Implications of Electronic Customer Relationship Management
246
Challenges for Economic Assessment of Electronic Commerce T Sarapovas
261
A Proposal to Develop and Validate a Prototype for a Transport Unified Protocol
276
Requirement Driven Engineering in Collaborative Environments O Klaar M Jorg
291
Use Abuse Anitudes and Social Marketing
292
ICT and Ework in European SMEs P Di Nicola
302
Identification of Performance Improvement Strategies in Production Networks
306
CHERI project an Example
321
A MultiParadigm Approach J 2 Heraandez
337
MODAML an Experience of Promotion of a Sectorial Interoperability Framework
350
Process Modelling and Etransformation for Small to Medium Size Enterprises
367
WebService Framework for Business Process Modelling and Legacy Systems
383
On Standardisation Requirements for Distributed Simulation in Production
399
Logistic Service Manager 1LSM an SME Focused Elogistics Service M Melissari
415
ePHARMup Innovative Customer Relationship Management Application for
429
OPUS Applying an Eprocurement Healthcare System in Greece Italy and Belgium
547
The ICCl Achievements I E Wilson
554
Next Generation Trusted Third Parties Experiences from Swedish ChamberSign
562
Issues
575
Takeup of Egovemment in Europe C Lowe
583
An Intemational Comparison A Ligtvoet
591
A Tentative Modelling Framework
597
A Regional Experience E Ferro M Cantamessa
604
The Public Administration Perspective G Manca
611
Finding Technological Solutions to Protect Privacy in Egovemment E Horlings
619
Trust and Security Issues for Egovemment M Wimmer
626
Trusting Me Trusting You M Stone
633
Interactive Decision Making A Keskinen
639
Where are we Heading? B Corbineau
647
An Intemet Radio for European Debate A Contargyris and H Fischer
654
Challenges from their Use in Egovemment
665
Comprehensive Networking for Research and Education in Vietnam O Popov
672
Shifting Development Effort to Domain
673
An Architecture for Integrating Heterogeneous Administrative Services into OneStop
679
larusxi
687
Preparation for Egovemment B Colic
694
Building a Tax Portal in France L Ferembach
700
ClipCard Smart Card System for Traffic Fines A L Boni
706
Experiences with Electronic Passenger Services in a Local Public Transport
712
Experiments with Evoting Technology Experiences and Lessons
719
Regional and European Collaboration for Benchmarking
729
Eadmini strati on at Work M Lopez J A Gallud and P Gonzalez
736
A Study in Greek Paradigms E l Malama M Vlachopoulou
742
How Useful is a Digital Cities Rationale L B Gouveta
750
Planning Networks for Local Development M Cengarle andD Biolghini
757
Bologna and the Citizen Card Project C Pentimalli
764
Case Study of the Town of Varkaus
770
A Case Study M Mantymaki
778
Case Study of an Edemocracy Service J Marsh
786
Author Index
795
An Innovative Global Trade Platform for SMEs G Bonini P Onesti C Vignudini
797
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