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Messages:

The Communication Skills Book (Google eBook)
Front Cover
9 Reviews
New Harbinger Publications, Mar 3, 2009 - Family & Relationships - 360 pages

Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can't be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life.

Now in its third edition, Messages has helped thousands of readers cultivate better relationships with friends, family members, coworkers, and partners. You'll discover new skills to help you communicate your ideas more effectively and become a better listener. Learn how to:

 

  • Read body language
  • Develop skills for couples communication
  • Negotiate and resolve conflicts
  • Communicate with family members
  • Handle group interactions
  • Talk to children
  • Master public speaking
  • Prepare for job interviews
  

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Review: Messages

User Review  - Jenn - Goodreads

Basic Skills: • Listening • Self Disclosure • Expressing Advanced Skills: • Body Language • Paralanguage and Metamessage • Hidden Agenda • Transactional Analysis • Clarifying Language Conflict Skills ... Read full review

Review: Messages

User Review  - Brian - Goodreads

A clearly written, easy to use tool for communication skills. I'm not sure I agree 100% with the chapter on communicating with children. Overall, I think it is a helpful primer on communication skills ... Read full review

All 9 reviews »

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Contents

1
5
2
24
3
35
PART II
57
4
59
5
70
6
80
7
89
12
173
PART IV
189
13
191
14
205
PART V
221
15
223
16
246
17
265

8
104
PART III
123
9
125
10
150
11
161
Part VI
283
18
285
19
295
20
312
Copyright

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About the author (2009)

Matthew McKay, PhD, is a professor at the Wright Institute in Berkeley, CA. He has authored and coauthored numerous books, including The Relaxation and Stress Reduction Workbook, Self-Esteem, Thoughts and Feelings, When Anger Hurts, and ACT on Life Not on Anger. He has also penned two fiction novels, Us and The Wawona Hotel. McKay received his PhD in clinical psychology from the California School of Professional Psychology, and specializes in the cognitive behavioral treatment of anxiety and depression. He lives and works in the Bay Area.

Martha Davis, PhD, was a psychologist in the department of psychiatry at Kaiser Permanente Medical Center in Santa Clara, CA, where she practiced individual, couple, and group psychotherapy for more than thirty years prior to her retirement. She is coauthor of Thoughts and Feelings and The Relaxation and Stress Reduction Workbook.

Patrick Fanning is a professional writer in the mental health field and the founder of a men's support group in northern California. He has authored and coauthored eight self-help books, including Self-Esteem, Thoughts and Feelings, Couple Skills, and Mind and Emotions.

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