books.google.com - Why does government sometimes do a superlative job handling natural disaster situations while at other times, as in the case of Hurricane Katrina, it performs extremely poorly? Updated with examples through 2010, this classic study examines the disruptive effects of disasters on patterns of human behavior...http://books.google.com/books/about/Dealing_with_Disaster.html?id=dCeCctvwFIUC&utm_source=gb-gplus-shareDealing with Disaster