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Review: Raving Fans: A Revolutionary Approach To Customer Service

User Review  - Kathryn Martinez - Goodreads

Anecdotally illustrative and easy to read! Leaves memorable mental models of what excellent customer service can and should be! Read full review

Review: Raving Fans: A Revolutionary Approach To Customer Service

User Review  - Devon Aguirre - Goodreads

This book had some useful advice but mostly it just repeated things that are common knowledge. Even that would have warranted a 3 star rating but because the efficient and brief lesson it taught was ... Read full review

Review: Raving Fans: A Revolutionary Approach To Customer Service

User Review  - Grant - Goodreads

Management required us to read this at a dead-end minimum wage job. I imagine people staring in disbelief at this book in a curio museum after some far off future revolution. There, that's my review. Read full review

Review: Raving Fans: A Revolutionary Approach To Customer Service

User Review  - Mollie Ann - Goodreads

Quick read, a little cheesy, but very insightful for someone in a management position. Read full review

Review: Raving Fans: A Revolutionary Approach To Customer Service

User Review  - Alex Stophel - Goodreads

Raving Fans is great. It is by far the best book written on customer service and here's why: it's extremely practical. There is so much that can be taken away from this book and applied immediately. Anyone communicating with customers HAS to read this book. Read full review

Review: Raving Fans: A Revolutionary Approach To Customer Service

User Review  - Suzanne - Goodreads

Very easy read with some obvious things in it, but it is told in a way that makes it easy for anyone to get something new or helpful out of it. Highly recommend for anyone looking to strengthen their brand and create a fan base. Read full review

Review: Raving Fans: A Revolutionary Approach To Customer Service

User Review  - Strongblack Coffee - Goodreads

The revolutionary approach to customer service came down the the simplest yet the most important principle, treating the customer right and making them the biggest fan of your business, services and ... Read full review

Review: Raving Fans: A Revolutionary Approach To Customer Service

User Review  - Narfy - Goodreads

This is not a book I would ever willingly read on my own. It was assigned after management team was collectively dazzled. It is a book for people who don't read a lot. Large print, small words-I ... Read full review

Review: Raving Fans: A Revolutionary Approach To Customer Service

User Review  - Leah - Goodreads

Meh. I had to read it for work. I work in a hospital. lol. Read full review

Review: Raving Fans: A Revolutionary Approach To Customer Service

User Review  - Vanessa - Goodreads

After reading this book about customer service, I can see the types of people this would be useful for. Unfortunately for me it was a little too simple and basic so it didn't really challenge me or make me think how I would do things differently. Read full review


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