Upside Down Management: A Common Sense Guide to Better Business (Google eBook)

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John Wiley & Sons, May 6, 2010 - Business & Economics - 328 pages
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There's a lot of hot air in the world of business. Wouldn't it be nice just to hear some common sense?

That's exactly what John Timpson has got. After four decades running his family business and turning it into one of the high street's biggest success stories, he really knows what works and what doesn't. Upside Down Management shares with you all the wisdom he's accumulated in that time.

From being the CEO to his trademark 'upside down management', and from breaking the rules to following your conscience, this book tells it like it is.

Upside Down Management is a fantastic insider's view of what really makes a family business tick.


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This is an excellent book filled with interesting examples of John's business journey. His 'back to basics' approach, strong values and inclusive management style makes for a refreshing change and is compelling reading. Thoroughly recommended. Chris Wilkinson, First Retail Group.


Top tips
Real life leadership lessons
Signs of a secondrate CEO
CEOs who get it
The stages of the deal
My deals
The deal dictionary
Business blunders
Do it now
The Doomsday scenario
Do the nice bits
Beware of minor mistakes
Bad business
Look after your superstars
Plenty of praise

Closer to home
Salary reviews
Employment legislation
Management structure
Health and safety
Planning consent
Box ticking
Business plans
Silly mistakes
Dont keep it to yourself
Visit the doctor
Take exercise
Timpson Culture Committee
Giving more back
Our approach to charity
1 A perfect day
2 Awards
3 Suppliers lunch
4 Annual report
6 Summits
8 Chairmans award
9 The people test
11 Daily cash check
13 Interview form
15 Introduce a friend
17Timpson Weekly News
19 The leadership course

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About the author (2010)

John Timpson is Chairman of Timpson Ltd, his family business.

Bibliographic information