Debt Collection: Treasury Faces Challenges in Implementing Its Cross-servicing Initiative : Report to the Subcommittee on Government Management, Information and Technology, Committee on Government Reform, House of Representatives
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180 days delinquent 30 days According to FMS accounts receivable age of delinquency Agency Comments agency referring average balances BDMOC collection activities collection rates comprehensive review credit bureau cross-servicing costs cross-servicing fees cross-servicing process cross-servicing program DCIA debt accounts debt collection center debt history files debt over 180 debts distributed debts eligible debts referred debts to FMS debts to PCAs delinquency categories demand letters detailed testing eligible debts eligible for cross-servicing eligible for referral excluded from cross-servicing federal government Financial Management Service fiscal year 1999 FMS collectors FMS for cross-servicing FMS officials FMS reported found that FMS GAO's June governmentwide identified implement independently verified million monitor non-CFO Act agencies nontax debts number of debts percent perform a comprehensive PMAC system promptly referred referral to PCAs referred debts referred for cross-servicing referred to FMS referring agency referring the debt revised September 30 skiptracing Testimony Treasury Treasury's types of debts