Tax Administration: Monitoring the Accuracy and Administration of IRS' 1989 Test Call Survey : Report to the Chairman, Subcommittee on Commerce, Consumer, and Monetary Affairs, Committee on Government Operations, House of Representatives
The Office, 1990 - Taypayer Assistance Program - 32 pages
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100 Estimated Percent 1989 Tax Filing 1989 test call 95-percent level accuracy rate ranges accuracy results Adjustments to Income administered its test Administration assistance accuracy rate assistor accuracy call site data Call Site Estimated Call Site Figure Call Survey Results Call Survey System Capital Gains correct and complete correct responses estimated accuracy rates Estimated Percent Correct Estimated Regional Accuracy Figures in percent Filing Information I.2 shows Individual Income Integrated Test Call Internal Revenue Service irs administered irs scored irs telephone assistors IRS Test Call itcss test questions Midwest minus 4.4 percent monitor and score National Accuracy Rates National average North Atlantic percent Estimated Accuracy probes and responses randomly selected rate rate range Rates by Tax Regional Accuracy Rates sampling error Season by Tax Selected ITCSS Test Southeast Southwest survey sample Survey System Results Tax Computation Tax Filing Season Tax Law Category Taxpayer Service test call sample Test Call Survey toll-free telephone