Incentive pay in the civil service: the case of the California job agent
Rand Corporation, 1975 - Business & Economics - 37 pages
In 1972 the California Department of Human Resource Development asked the Rand Corporation to develop a system to measure the job performance of a new class of employment counselors, known as job agents. The State's intent, working under specific legislative mandate, was to compensate job agents primarily on the job agent's achievements in obtaining successful completion of training and employment goals by eligible persons--a system of incentive pay. The system that was developed and the problems in trying to implement that system are the subjects of this paper.
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AGENT INCENTIVE PAY Agree Disagree Assembly Bill basis of incentive benefit-cost analysis benefits from Job Bernard Rostker bonus calculation of benefits California Assembly civil servants civil service control group Department of Human disadvantaged employees established feedback report final calculation Final Payment Points follow-up period Hourly wage HRD management HRD's Human Resources Development implemented incentive pay plan Incentive pay points incentive pay system incentive payments incentive reward incentive system individual job agents INITIAL GOALS REPORT interim calculation Interim Payment Points issues job agent clients JOB AGENT INCENTIVE job agent program job agent services Job Agent's caseload job stability legislative mandate management decisions Manpower Programs memorandum ment minimum goals necessary follow-up information Panel data pay class pay schedule performance of job performance standards period until placement Personnel Board pool of funds postplacement wage rate private sector Rand Corporation Rand Paper regression analysis REPORT EXHIBIT supervisors system for job