Usability Testing for Library Websites: A Hands-on Guide (Google eBook)

Front Cover
American Library Association, 2002 - Business & Economics - 69 pages
5 Reviews
How good is your library's Website? Unless you're the librarian who set them up, online library services can be hard to navigate. In fact, many users give up in frustration without ever finding what they're looking for. Nowadays, many of the search and retrieval services that previously were database-driven are now Web-based and part of the library's official Website. So as libraries increasingly use the Web to deliver both in-house and remote services online, it is critical that their sites are engaging, easy to navigate, and created with the end user - the library customer - in mind. This soup to nuts guide will help beginners and experts alike to determine, in a systematic way, how well their Websites are performing for their customers. Applying the best practices of usability testing, you will learn how to gauge: How easy it is for new users to learn how to navigate and use the site; How easy it is for trained users to interact with it; How effective the site is in pointing users to the information they're looking for; Whether or not users are motivated to use the technology The expert author team walks you through not only the process of performing usability testing, but also
  

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Review: Usability Testing for Library Websites: A Hands-On Guide

User Review  - Gregor Erbach - Goodreads

not good as a first introduction, presupposed basic knowledge of Spanish history Read full review

Review: Usability Testing for Library Websites: A Hands-On Guide

User Review  - Goodreads

not good as a first introduction, presupposed basic knowledge of Spanish history Read full review

Contents

IV
1
V
10
VII
14
VIII
16
IX
18
X
24
XI
26
XII
28
XVII
45
XVIII
46
XIX
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XX
49
XXI
51
XXII
53
XXIII
55
XXIV
61

XIII
31
XIV
33
XV
34
XVI
39

Common terms and phrases

Popular passages

Page 66 - DM, & Reingold, EM (1995). Selection by looking: A novel computer interface and its application to psychological research.
Page 65 - Supporting Scholarly Inquiry: Incorporating Users in the Design of the Digital Library.
Page 65 - Piontek. 1999. Designing Web Interfaces to Library Services and Resources. Chicago: American Library Assn. Gogolin, L., and F. Swartz. 1992. "A Quantitative and Qualitative Inquiry into the Attitudes toward Science of Nonsdence College Students.

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