Mail and telephone surveys: the total design method

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Wiley, May 1, 1978 - Business & Economics - 325 pages
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Develops a theoretically based system guided by principles of social exchange and administration that ensure high quality surveys at low cost. Presents step-by-step procedures and shows why each step is important. Contains many examples and, where appropriate, contrasts acceptable and unacceptable procedures.

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Contents

A
1
The Total Design Method
12
What the User Can Expect
20
Copyright

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Practical Sampling

Limited preview - 1990
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About the author (1978)

ROBERT M. GROVES, PhD, is a professor and a senior research scientist at the University of Michigan. He is also Director of the Joint Program in Survey Methodology, a consortium of the University of Maryland, University of Michigan, and Westat.

DON A. DILLMAN, PhD, is Professor of Sociology and Rural Sociology at Washington State University, a senior scientist for the Gallup Organization, and previously a senior survey methodologist at the U. S. Census Bureau.

JOHN L. ELTINGE, PhD, is a senior mathematical statistician at the U. S. Bureau of Labor Statistics and an associate professor in the Department of Statistics at Texas A&M University.

RODERICK J. A. LITTLE, PhD, is Professor and Chair of Biostatistics in the School of Public Health at the University of Michigan and a senior research scientist at its Institute for Social Research.

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