books.google.com - The healthcare system has turned the art and science of healing into big business, and many doctors can no longer devote the greater part of their working hours directly to patient care, faced as they are with reams of insurance- and legal-related paperwork, the constant threat of malpractice, and a...http://books.google.com/books/about/Characteristics_of_Compassion.html?id=G5h1B9bwpVsC&utm_source=gb-gplus-shareCharacteristics of Compassion