Forms that Work: Designing Web Forms for Usability (Google eBook)

Front Cover
Morgan Kaufmann, Mar 2, 2009 - Computers - 288 pages
8 Reviews
Forms are everywhere on the web – for registration and communicating, for commerce and government. Good forms make for happier customers, better data, and reduced support costs. Bad forms fill your organization’s databases with inaccuracies and duplicates and can cause loss of potential consumers.

Designing good forms is trickier than people think. Jarrett and Gaffney come to the rescue with Designing Forms that Work, clearly explaining exactly how to design great forms for the web. Liberally illustrated with full-color examples, it guides readers on how to define requirements, how to write questions that users will understand and want to answer, and how to deal with instructions, progress indicators and errors.

*Provides proven and practical advice that will help you avoid pitfalls, and produce forms that are aesthetically pleasing, efficient and cost-effective.

*Features invaluable design methods, tips, and tricks to help ensure accurate data and satisfied customers.

*Includes dozens of examples -- from nitty-gritty details (label alignment, mandatory fields) to visual designs (creating good grids, use of color).

*Foreword by Steve Krug, author of the best selling Don't Make Me Think!
  

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Review: Forms That Work: Designing Web Forms for Usability

User Review  - Danielle Wills - Goodreads

Really useful - a lot of things you'd already know / common sense, if you already have some background knowledge of web form usability. Still some points and tips for those that aren't new. If you are new - great read!~ Read full review

Review: Forms That Work: Designing Web Forms for Usability

User Review  - Julaine - Goodreads

Great, practical advice. Read full review

Contents

Why forms matter
2
Some definitions and two processes
5
Testing The Best Bit 173
8
Persuading People to Answer
11
Registration forms What
30
A conference booking form
42
Providing help
84
option?
93
Put labels where users will see them
124
Serif or sans serif font?
142
match an existing one
156
A makeover
168
Were passionate about usability testing
174
Appendices
179
Index
193
Copyright

Farewell to popups
117

Common terms and phrases

Bibliographic information