Operaciân del servicio

Front Cover
The Stationery Office, Feb 18, 2010 - Business & Economics - 297 pages
Spanish (Castilian) language edition of "Service operation" (2007, 5th impression 2009, ISBN 9780113310463). On cover & title page: ITIL
 

Contents

Agradecimientos
89
Gestión Técnica
123
1
181
A1 COBIT
201
Copyright

Common terms and phrases

Bibliographic information