Software Quality - ECSQ 2002: Quality Connection - 7th European Conference on Software Quality, Helsinki, Finland, June 9-13, 2002. Proceedings (Google eBook)

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Jyrki Kontio, Reidar Conradi
Springer Science & Business Media, May 28, 2002 - Business & Economics - 361 pages
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Software professionals and companies live in a new world today. Increasingly complex systems need to be built faster and cheaper. While many of the est- lished approaches in software quality are still valid, the software quality c- munity is going through a paradigm shift that requires a re-assessment of our current method and tool portfolio, as well as creating new and more e?ective solutions. We have selected two themes for this conference to highlight this paradigm shift. Our ?rst theme, “production of attractive and reliable software at Internet speed” sums up the dilemma many software organisations face. In order to be competitive, software should contain advanced features and run reliably – yet it should be developed quickly and cost e?ectively for the right market window. Finding the right balance between these objectives is a critical question that will determine business success in the years to come. Our second theme, “production of software with a dynamic partnership n- work” highlights the current trend of using partnerships and subcontractors as integral players in the software development process. Partnerships sometimes need to be created quickly to respond to a market opportunity, yet the costs and speed of cooperation must be competitive. Di?erent companies have di?erent processes, quality tools and cultures, yet they should cooperate seamlessly for the best result.
  

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Contents

How to Resolve These Conflicts?
1
Mobile Web Services and Software Quality
2
Is It Rocket Science?
7
Is Process Improvement Irrelevant to Produce New Era Software?
13
ModelDriven Business Operations
17
Product Quality in Software Business Connection
25
Capability Maturity Model and Six Sigma
36
Using Mobile Agents for Security Testing in Web Environments
42
Classroom Experiences from Finland
175
GARP The Evolution of a Software Acquisition Process Model
186
Practices for Quality Control through Competition among Teams
197
Cooperate or Conquer? A Danish Survey of the CustomerSupplier Relationship
207
Introduction of the Software Configuration Management Team and Defect Tracking System for Global Distributed Development
217
Tool Isnt User Friendly or User Isnt Process Friendly
226
Process Improvements and Effects
236
Classifying COTS Products
246

Usability in Relation to the Popularity Ranking of Websites
53
Evaluating the Performance of a Web Site via Queuing Theory
63
Lessons Learned from Applying the Requirements Engineering Good Practice Guide for Process Improvement
73
Quality Assurance Activities for ASP Based on SLM in Hitachi
82
Improving Software Quality in Product Families through Systematic Reengineering
90
What Characteristics Are Required for Small Software Development Companies?
100
Experience Based Process Improvement
114
How to Effectively Promote the Software Process Improvement Activities in a LargeScale Organization
124
Consideration of EVMS Technique Application to Software Development
135
Performing Initial Risk Assessments in Software Acquisition Projects
146
Cost Estimation from Requirements
156
Experience in Two Cases over Five Years
165
The Value Creation Perspective
256
Collaboration between a COTS Integrator and Vendors
267
Creation of a Guideline for Tailoring Development Processes Using Project Metrics Data
274
Comparison of CMM Level 2 and eXtreme Programming
288
An Empirical Study with Metrics for ObjectRelational Databases
298
Extended ModelBased Testing toward High Code Coverage Rate
310
Restricted Random Testing
321
A Strategy for Testing with Focusing on Where Bugs Have Been Detected
331
Peer Reviews as a Quality Management Technique in OpenSource Software Development Projects
340
An Evaluation of Inspection Automation Tools
351
Author Index
362
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About the author (2002)

Reidar Conradi received his Ph.D. in computer science from the Norwegian University of Science and Technology (NTNU) in 1976. From 1972 to 1975 he worked at SINTEF as a researcher. Since 1975 he has been assistant professor at NTNU and a full professor since 1985. He has participated in many national and EU projects and chaired several workshops. His research interests are in software engineering, object-oriented methods and software reuse, distributed systems, software evolution and configuration management, software quality and software process improvement.

Tore DybA is the chief scientist at SINTEF Information and Communication Technology and a visiting scientist at the Simula Research Laboratory. His research interests include empirical software engineering, software process improvement, and organizational learning. He received his Dr. Ing. in computer and information science from the Norwegian University of Science and Technology. Hea (TM)s a member of the International Software Engineering Research Network and the IEEE Computer Society.

Dag SjA, berg received the MSc degree in computer science from the University of Oslo in 1987 and the PhD degree in computing science from the University of Glasgow in 1993. He has five years of industry experience as a consultant and group leader. He is now research director of the Department of Software Engineering, Simula Research Laboratory, and a professor of software engineering in the Department of Informatics, University of Oslo. Among his research interests are research methods in empirical software engineering, software process improvement, software effort estimation, and object-oriented analysis and design.

TorUlsund is quality manager at Geomatikk AS, a company providing systems for asset management. He has been working as systems developer, quality manager and project manager from 1980. From 1997 he has been project manager for the three large Norwegian process improvement projects SPIQ, PROFIT and SPIKE.

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