In Search of Excellence: Lessons from America's Best-Run Companies

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HarperCollins, Mar 2, 2004 - Business & Economics - 400 pages
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The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table.

Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful.

Joining the HarperBusiness Essentials series, this phenomenal bestseller features a new Authors' Note, and reintroduces these vital principles in an accessible and practical way for today's management reader.

  

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Contents

Successful American Companies
3
The Rational Model
29
Man Waiting for Motivation
55
Managing Ambiguity and Paradox
89
A Bias for Action
119
Close to the Customer
156
Autonomy and Entrepreneurship
200
Productivity Through People
235
HandsOn ValueDriven
279
Stick to the Knitting
292
Simple Form Lean Staff
306
Simultaneous LooseTight Properties
318
Index
350
Copyright

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About the author (2004)

Thomas J. Peters, "uber-guru of business" (Fortune and The Economist), is the author of many international bestsellers, including A Passion for Excellence and Thriving on Chaos. Peters, "the father of the post-modern corporation" (Los Angeles Times), is the chairman of Tom Peters Company and lives in Vermont.

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