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According to interviewees activities BUMT meetings BUMT members business planning sessions business team leaders business unit directors competitor information conducted Corporate Staff members customer information cycle depicted in Figure discussed Distribution divisions electronic mail emergent issues employees Executive Committee members external consultant fourteen points functional area heads functional area planning global critical issues Horizontal interactions occur hoshin action plan hoshin kanri hoshin objectives hoshin planning process Hoshin Review Session Human Resources Information Systems input interviewee described interviewee explained issues and events key success focus long-term planning process long-term planning teams Medical Products organization organizational performance improvement organizational units PAPs participants PDCA performance improvement initiatives performance measures planning process sessions project team structure Quality Committee quality teams regional unit members revenue Sales representatives Steering Council meeting Steering Council members strategic action items strategic issues strategic planning process Strategic Planning Session success focus areas Teamj Technology typically vision statement Vital Components