Horizontal Interaction During Strategic Improvement Initiatives: A Study Involving Six Quality-oriented Organizations, Volume 1University of Wisconsin--Madison, 1997 - 1618 pages |
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Contents
RESEARCH METHODOLOGYcontinued | 102 |
BIBLIOGRAPHY 778 | 109 |
Figures and Tables Page | 123 |
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action plan areas activities business planning process Chapter communication concept conducted conflict contact person cooperation Corporate Deming depicted in Figure described discussed Edwards Deming effective emergent emphasized environmental scanning Fayol formal social structure functional areas functional strategies Galbraith 1994 gang plank grounded theory guidance team Henri Fayol horizontal interaction occurs hoshin kanri identified implementation important improvement initiative context integration interviews investigated involved Juran Koura Kume lateral relations Leadership Team members literature major findings matrix matrix management Mintzberg multidivisional form multifunctional teams network organization organization structure organization-wide business planning organization's organizational form organizational hierarchies organizational learning organizational performance improvement organizational units participating organizations PDCA performance categories perspective product development Progressive Health qualitative research recruited relationships research process run chart scientific inquiry paradigm service area strategic improvement initiatives strategic management strategic objectives strategic planning strategic project team suggested theory types vertical communication vertical interactions visits