World's Best Value: Global Competition in the Information Age
People around the world are working harder than ever before. Businesses operate in an environment of substantial competition, making skilled employees and advanced business systems invaluable. This book provides clear and easy-to-understand system solutions for 21st century leadership, competition and sustaining business values.
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Worldclass products and services
Going Global for Competitive Survival
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Alcatel AT&T Bell Atlantic Bill Gates billion brand British Telecom business success capital challenge Cisco communications industry compa compete competitive advantage competitors consumer continuous improvement corporate culture corporate strategy create creation customer focus customer needs customer requirements customer service customers want differentiation electronic electronic commerce employees example globalization strategy globally competitive grow growth Hewlett Packard implementation important Information Age information systems Internet investments Jack Welch learning Lucent Lucent Technologies market leader market leadership model market share marketplace measure ment Microsoft Motorola nations ness networking Nortel operational excellence panies passion percent Principle Centered Leadership priorities products and services profit provide World's Best pursuit of World's relationships result shareowners social responsibilities start-up statistical process control strategic intent suppliers survival synergy tion tomer tool Total Quality Management understanding United vision world-class customer World's Best Value worldwide