Messages: building interpersonal communication skills

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Allyn and Bacon, 2002 - Language Arts & Disciplines - 408 pages
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Messages is a brief, highly interactive text emphasizing interpersonal communication skills in the real world, ethics, critical thinking, listening, and power in a multicultural world. While intentionally brief, Messages provides a comprehensive introduction that stresses skill development and creates a foundation for students to first understand the concepts and then apply what they have learned through real-life examples and exercises. With a new, integrated focus on interpersonal communication in the workplace, Messages helps today's students understand how the concepts discussed in class will benefit them outside of the classroom as well.

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Contents

part
1
How to Fight Effectively 162 24 How to Deal with Verbal Abuse
21
How to Be Popular 17 8 How to Manage Feedback
53
Copyright

7 other sections not shown

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About the author (2002)

DeVito, Hunter College.

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