Social Security Service Delivery Challenges: Hearing Before the Subcommittee on Social Security of the Committee on Ways and Means, U.S. House of Representatives, One Hundred Ninth Congress, Second Session, May 11, 2006

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General Books, Oct 11, 2011 - 50 pages
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LC Number: KF27 .W347 2006b OCLC Number: (OCoLC)79864075 Subject: Social security -- United States -- Management. Excerpt: ...ces for the agency to make progress in addressing objectives under Commissioner Barnhart's four strategic goals--Service, Stewardship, Solvency, and Staff. These objectives include reducing overall disability processing time through process and automation improvements, strengthening opportunities for the public to conduct business with the SSA electronically, reducing erroneous payments and collecting related debt, while continuing productivity improvements.In announcing the hearing, Chairman McCrery stated, Despite growing workloads and a number of service delivery challenges, including assisting the victims of the Gulf Coast hurricanes, the employees of the Social Security Administration press on, doing everything they can to effectively serve our Nation's seniors, individuals with disabilities, and their families. The costs of providing these services are paid for by the hard-earned wages of American workers, and these workers expect and deserve responsive service. This hearing will highlight the degree to which that service is achieved, and at what cost.'FOCUS OF THE HEARING: The Subcommittee will examine the current service delivery challenges facing the SSA and how the President's budget request will help address those challenges.DETAILS FOR SUBMISSION OF WRITTEN COMMENTS: Please Note: Any person(s) and/or organization(s) wishing to submit for the hearing record must follow the appropriate link on the hearing page of the Committee website and complete the informational forms. From the Committee homepage, http: //waysandmeans.house.gov, select 109th Congress' from the menu entitled, Hearing Archives' (http: //waysandmeans.house.gov/Hearings.asp?congress=17). Select the hearing for which you would like to submit, and click on the link entitled, Click...

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