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Figure 1 Computer Myth and Computer Reality
List of Illustrations xi
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applications automation become beneﬁts better business computer Business Week circuit boards communicate component computer companies computer industry Computer Myth computer network computer plan computer projects computer systems computer users computerized connect consultants corporate costs create custom software database deﬁned devices difﬁcult Digital disk document dollars drive efﬁcient electronic employees equipment example expensive experts faster ﬁeld ﬁgure ﬁles ﬁnancial ﬁnd ﬁrms ﬁrst ﬁt ﬁve ﬁx ﬂexible ﬂow goals groupware hardware and software human improve inefﬁcient information systems machines mainframe managers manufacturing microcomputer minicomputers nonstandard ofﬁce on-line operating system organizations percent performance personal computer POSIX printers problems proﬁt programs puter reason reduce reliability signiﬁcant speciﬁc speed staff standards tech technical technicians technophobia tion today's UNIX upgrade Wall Street Journal workstations