Content Management: A Guide for Your Journey to Knowledge Management Best Practices

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American Productivity & Quality Center, Jan 1, 2003 - BUSINESS & ECONOMICS - 91 pages
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Content Management: A Guide for Your Journey to Knowledge Management Best Practices details steps to fully incorporate a content management system into regular operations. 1. Justify a content management system. Identify a strategic rationale for investing in a content management system and estimate costs. 2. Plan and design. Analyze needs and support structures. Create a taxonomy and operations process. Audit content and assess vendors. 3. Implement the system. Deploy the plan for content management implementation and support the established players. 4. Maintain and upgrade. Monitor the evolution of processes, technology, and roles over time. Also included are chapters concerning the lifecycles of content, information technology, and lessons learned. Best-practice examples from leading organizations are summarized to illustrate findings. APQC's Passport to Success series consists of easy-to-use, low-priced resource guides that help readers understand and implement programs and processes in a variety of functional areas. These books are intended to guide readers on what can be a difficult journey through somewhat foreign territory. Each book in this series provides readers with the mechanisms to gauge their current status, understand the components of a successful initiative in a specific topic area, and determine how to proceed within their own organization.

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