Evaluation Strategies for Communicating and Reporting: Enhancing Learning in Organizations

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Rosalie T. Torres, Hallie Preskill, Mary E. Piontek
SAGE, 2005 - Business & Economics - 366 pages
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Evaluation Strategies for Communicating and Reporting has been thoroughly revised and updated creating 75% new material and 34 new case examples. The Second Edition provides worksheets and instructions for creating a detailed communicating and reporting plan based on audience needs and characteristics. Authors Rosalie T. Torres, Hallie Preskill, and Mary E. Piontek cover advances in technology including Web site communications, Web and videoconferencing, and Internet chat rooms. Also mentioned are several additional topics for consideration, including communicating and reporting for diverse audiences and for multi-site evaluations.

  

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Contents

Introduction
1
1 Phases of Evaluative Inquiry for Facilitating Learning
7
1 Timing and Specific Purposes
14
2 Strategies to Facilitate Learning According
20
4 Overview of Communicating and Reporting Formats
28
2 Example of Worksheet 1 Completed
40
Communicating and Reporting Strategies to Facilitate Learning
47
1 Example of SinglePage Snapshot of Evaluation Findings
50
Case Example 4 7 Expanding Evaluation Use With
192
4 Example of Agenda for Working Session to Reach
196
Case Example 4 8 Chat Room Dialogue Among
201
Case Example 4 9 Teleconference FollowUp to a National Meeting
203
Case Example 4 11 Web Conferencing
211
Case Example 4 13 Saving the Day With Planned Debriefs
217
Creative Forms of Communicating and Reporting
221
Case Example 5 1 Influence of Photography on Evaluator Perspective
224

6 Example of Newsletter Article With
57
1 Purposes of Different Types of Figures
59
11 Example of Figure to Represent Change in Quantitative Data
63
13 Example of Email in Flyer Format
75
15 Example of Email Used to Communicate Appreciation Location
77
18 Back and Front of Example Postcard Reminder to Return Survey
84
Case Example 3 2 JustinTime Reporting of Interim Findings
87
21 Typical Sections and Contents
95
Case Example 3 3 Communicating Evaluation
96
Case Example 3 4 Deciding Not
104
23 Example of Form for Soliciting
106
Case Example 3 5 Aligning the Format of a Final
110
26 Example of Description of Report Organization
112
Case Example 3 7 Brochure to Report Program Information
121
29 ThreePage Press Release to Report Research Findings
132
Case Example 3 9 Establishing Linkages With the Local Media
136
30 Example of Home Page
141
31 Example of Web Page Displaying Evaluation Findings
147
Communicating and Reporting Strategies to Maximize Learning
149
Case Example 4 1 Dialogue on Evaluation Findings
151
Case Example 4 2 The Need for Visual Images to Tell the Story
166
Case Example 4 5 Video Recordings of Empowerment
172
1 Example of Poster to Report Evaluation Findings
180
Case Example 4 6 Evaluation Reporting
181
3 Information Sheet About Working
190
1 Example of Summary Report
233
Case Example 5 3 Using Cartoons to Report Evaluation Findings
239
3 Example of Poem Reflecting Multiple Participant
243
Reflections
246
Case Example 5 7 Using ResearchBased Dramatic
252
Case Example 5 10 A Dramatic Piece on the Experiences
259
Additional Considerations for Communicating and Reporting
263
Case Example 6 1 Communicating
266
1 Example of Format for Survey PreLetter in Five Languages
269
Case Example 6 5 Making Quantitative Findings Accessible
272
2 Example of Worksheet to Help
278
Case Example 6 7 Integrating Quantitative and Qualitative
283
4 Key Decision Variables for the Provision of Recommendations
290
Case Example 6 9 Developing Recommendations Collaboratively
293
Case Example 6 10 A Collaborative Approach to Cluster Evaluation
299
Issues and Opportunities for Evaluation Practice
303
1 Evaluator Knowledge Skills and Practices
311
Key Terms
315
Summary of Chapter 4
329
Summary of Chapter 5
343
References
349
Index
359
About the Authors
365
Copyright

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About the author (2005)

Mary E. Piontek is an assistant research scientist at the University of Michigan, Ann Arbor.

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