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Managed Services in a Month - Build a Successful It Service Business in 30 ...
Karl W. Palachuk
No preview available - 2013
Whose Responsibility is IT Management?
Is It Necessary 16
14 other sections not shown
adaptation analysis Analyzers application development asset specificity audit rights bank bank's benefits BITNET business units call option communication competitive advantage Computerworld consider outsourcing consulting Continental coordination costs corporate critical data center data processing diffusion economic economies of scale efficient employees environment example expertise external external-influence model facilities management factors firm firm's flexibility framework hardware Harvard Business Review impact implementation important in-house increase industry information systems professionals information technology innovation insourcing integration internal internal-influence issues J-test Kodak maintenance ment Null Hypothesis operations organization organization's organizational outsourcing contracts outsourcing decision outsourcing evaluation outsourcing relationships outsourcing vendor partner partnership party personnel planning potential present value problems productivity real options requirements responsibility result Review senior management software maintenance staff strategic types sustained competitive advantage systems development technical tion transaction cost economics transaction costs type of outsourcing VM/CMS