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action steps activities or action agenda areas for concentration brainstorm career change and improve check for understanding COBOL company or organization conquer contribute Control Action Plan control log control problems control question data processing professionals department or unit departmental develop discuss dollar cost effective delegation effective meetings effective time management energy expectations focus focused guidelines high priority objectives IBM PC IBM Personal Computer important involved key areas KEY POINTS key time control lack management problems management system ment mission and purpose MISSION OR PURPOSE Murphy's Law objectives and key opportunity cost organizational culture organizational objectives organizational personality personal model personal objectives personal time control POINTS IN CHAPTER proactive project leaders project manager PURPOSE OF DEPARTMENT requires resource responsibilities results wanted self-fulfilling prophecies strategies suggest tasks and processes tives TRAINING Magazine unit objectives users wish to change written communication