books.google.com - “Whether consulting, working on projects, or teaching, whenever I need credible, detailed, relevant metrics and insights into the current capabilities and performance of the software engineering profession, I always turn first to Capers Jones’ work. In this important new book, he and Olivier Bonsignour...http://books.google.com/books/about/The_Economics_of_Software_Quality.html?id=oEPjYVfUR1wC&utm_source=gb-gplus-shareThe Economics of Software Quality