The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps

Front Cover
Information Technology Process Institute, 2005 - Computers - 106 pages
8 Reviews

From inside the book

What people are saying - Write a review

User ratings

5 stars
4
4 stars
3
3 stars
1
2 stars
0
1 star
0

Review: The Visible Ops Handbook: Starting ITIL in 4 Practical Steps

User Review  - Greg Damiani - Goodreads

Ever been "in the weeds"? Do you work everyday with layers of management, conflicting priorities, death march deadlines, and eating lunch at your desk? Start by reading this book. Then get your manager to read this book. Read full review

Review: The Visible Ops Handbook: Starting ITIL in 4 Practical Steps

User Review  - Mike - Goodreads

Excellent technical guide Read full review

Contents

Create A Repeatable Build Library 47
Continual Improvement 59
Summary 65
Copyright

4 other sections not shown

Common terms and phrases

Bibliographic information