The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps

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Information Technology Process Institute, 2005 - Computers - 106 pages
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Review: The Visible Ops Handbook: Starting ITIL in 4 Practical Steps

User Review  - Mike - Goodreads

Excellent technical guide Read full review

Review: The Visible Ops Handbook: Starting ITIL in 4 Practical Steps

User Review  - Jaakko Kourula - Goodreads

Handbook on how to implement ITIL and fixing IT services. Read full review

Contents

Create A Repeatable Build Library 47
Continual Improvement 59
Summary 65
Copyright

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