The Mediation Process: Practical Strategies for Resolving Conflict

Front Cover
Wiley, Mar 19, 1986 - Family & Relationships - 348 pages
Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.

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Contents

How Mediation Works
13
Initial Contacts with the Disputing Parties
44
Selecting a Strategy to Guide Mediation
61
Copyright

16 other sections not shown

Common terms and phrases

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