The mediation process: practical strategies for resolving conflict

Christopher W. Moore

Jossey-Bass, Mar 19, 1986 - Business & Economics - 348 pages

Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.

What people are saying

Review: The Mediation Process: Practical Strategies for Resolving Conflict

User Review  - Angie - Goodreads

class text....not just for fun. Is a very good overview of the Mediation process and cultural applications.

Review: The Mediation Process: Practical Strategies for Resolving Conflict

User Review  - Gregory - Goodreads

This book was better than I had originaly expected. This book was the text for 2 of the courses I took while attending Boise state University. Both of which were far far better than i had expected ...

Contents

• How Mediation Works: 13
• Initial Contacts with the Disputing Parties: 32
• Selecting a Strategy to Guide Mediation: 61

About the author

Dr. Christopher W. Moore is a managing partner at CDR Associates and the author of "The Mediation Process

Bibliographic information

• Title: The mediation process: practical strategies for resolving conflict; Jossey-Bass social and behavioral science series
• Author: Christopher W. Moore
• Edition: illustrated, reprint
• Publisher: Jossey-Bass, 1986
• Original from: the University of California
• Digitized: Oct 24, 2008
• ISBN: 0875896731, 9780875896731
• Length: 348 pages
• Subjects: Business & Economics / General; Conflict management; Family & Relationships / Conflict Resolution; Law / Alternative Dispute Resolution; Law / Arbitration, Negotiation, Mediation; Mediation; Psychology / Interpersonal Relations