The mediation process: practical strategies for resolving conflict

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Jossey-Bass, Mar 19, 1986 - Business & Economics - 348 pages
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Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.

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Review: The Mediation Process: Practical Strategies for Resolving Conflict

User Review  - Patricia - Goodreads

This book deserves credit for prsenting the basic model of western mediation. A good read for anyone just wanted to get familiar with the basic process. Alot has evolved from this. Very procedural. Read full review

Contents

How Mediation Works
13
Initial Contacts with the Disputing Parties
32
Selecting a Strategy to Guide Mediation
61
Copyright

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About the author (1986)

Dr. Christopher W. Moore is a managing partner at CDR Associates and the author of "The Mediation Process

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