Participatory Design: Principles and PracticesDouglas Schuler, Aki Namioka The voices in this collection are primarily those of researchers and developers concerned with bringing knowledge of technological possibilities to bear on informed and effective system design. Their efforts are distinguished from many previous writings on system development by their central and abiding reliance on direct and continuous interaction with those who are the ultimate arbiters of system adequacy; namely, those who will use the technology in their everyday lives and work. A key issue throughout is the question of who does what to whom: whose interests are at stake, who initiates action and for what reason, who defines the problem and who decides that there is one. The papers presented follow in the footsteps of a small but growing international community of scholars and practitioners of participatory systems design. Many of the original European perspectives are represented here as well as some new and distinctively American approaches. The collection is characterized by a rich and diverse set of perspectives and experiences that, despite their differences, share a distinctive spirit and direction -- a more humane, creative, and effective relationship between those involved in technology's design and use, and between technology and the human activities that motivate the technology. |
Contents
The Hazards of Leaving Out the Users | 3 |
Workers Unions and New Technology 133 | 13 |
Towards Participatory Design | 27 |
On Participation and Skill | 41 |
Shifting From a Product | 79 |
Obstacles to Participatory Design in Large Product | 99 |
APPROACHES TO PARTICIPATORY DESIGN | 123 |
Techniques and Experiences From | 157 |
Democratizing the Dynamics of the Design Session | 211 |
Reciprocal Evolution as a Strategy for Integrating Basic | 239 |
An Account | 257 |
Two Cases of Situated Participatory Design | 271 |
Starting a Participatory Design Process | 289 |
Computer Professionals for Social Responsibility | 299 |
| 309 | |
A Participatory Technique for System Design | 177 |
Other editions - View all
Participatory Design: Principles and Practices Douglas Schuler,Aki Namioka No preview available - 1993 |
Participatory Design: Principles and Practices Douglas Schuler,Aki Namioka No preview available - 1993 |
Common terms and phrases
activities analysis approach artifacts behavior Bjerknes Bødker communication computer applications computer systems computer-based systems Conference context contextual inquiry cooperative design CPSR decisions democracy democratic design group design of computer design process devel discussion engineering environment ethnographic evaluation experience field focus Future Workshop Greenbaum Grudin Human Factors human-computer interaction implementation important industrial interaction interview issues language-games learning ment methods mock-ups Norwegian Computing Center nursing supervisors organization organizational paper prototypes participatory design perspective phase PICTIVE practice problems product development propositional knowledge prototyping questions reciprocal evolution requirements role Scandinavian session shared situation skill social software prototype specific strategy structure system design system development technical techniques tion trade union traditional understanding usability user interface user involvement user participation UTOPIA project videotape work-oriented design workers workplace workplace democracy