Operations Management: Concepts in Manufacturing and Services

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South-Western College Pub., 1998 - Business & Economics - 946 pages
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This text focuses on the major themes currently shaping the field of operations management: (1) international operations, (2) service operations, (3) quality and continuous improvement, (4) strategy, (5) use of computers and other technologies in OM, and (6) environmental issues.

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Contents

Strategic Operations Management
3
Operations Management in Practice 1
13
The History of Operations Management
21
Copyright

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About the author (1998)

James C. Conroy is Professor of Religious and Philosophical Education at the University of Glasgow, UK, where he is International Lead for Social Sciences and was formerly Dean of the Faculty of Education.

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