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a normative approach to administration
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Abraham Maslow achieve action activities admin administrator affirmative action agency's alternative analysis and/or andragogy assessment attempt basic behavior budget care-giving organization Chapter clients committee concept creative deal decision-making process director discussed effective example factors feedback Figure forces formal function funding bodies future goals and objectives Gregory Bateson Herbert Simon human service organizations implementation important increased individual influence inputs interaction involved leadership Lyndall Urwick Management by Objectives Mary Parker Follett ment mental health monitoring motivation networks on-going evaluation organization's organizational outputs person personnel Peter Drucker planning process policies positive potential practice proactive problems professional program evaluation program planning relationship responsibility role satisfaction Scientific Management specific staff steps stress structure suggests supervisor systems approach systems theory systems thinking task theory tion welfare worker York