Crisis Management: Planning and Media Relations for the Design and Construction Industry
The only step-by-step guide to crisis management for the design and construction industry
Accidents, lawsuits, labor walkouts . . . A crisis can come out of nowhere to strike even the most responsible and safety-conscious design and construction companies. The good news is that when bad things happen, there are ways to navigate successfully through the tough times to get your company back on track and back in business as soon as possible. The secret is to be prepared--and this book shows you how.
Written by one of the best-known experts in the field.
Crisis Management gives you the detailed practical knowledge, tools, and techniques you need to get ready for virtually any crisis situation--before it happens. With proven procedures, forms, and checklists to guide you through every step of the process, it helps you to:
* Anticipate, identify, and prevent potential crises when possible
* Assemble and manage a quick-response crisis management teamDevelop a comprehensive crisis management plan
* Understand and use media communications effectively
* Establish and cultivate good media relationships
* No matter what area of design or construction you work in,
Crisis Management will make a vital contribution to the overall health and survival of your business--because when it comes to the unexpected, preparation really is everything.
What people are saying - Write a review
We haven't found any reviews in the usual places.
The Crisis Management Team
Components of a Crisis Management Plan
How Reporters Do Their Jobs
Working with Reporters in a Crisis Situation
to the media?
More on the Good the Bad and the Truly Ugly
Communicating with Your Various Audiences When
accident action items answer assistance Benica biofiltration buy-time statement clients communication company in crisis company's conference construction industry contractor cooling tower core crisis management corporate office coverage credibility crises crisis management plan crisis management team crisis occurs critical-incident stress debriefing deliver determine develop effect employees event Exhibit fact sheet fatality fire goal happened Inc.I incident injury interview investigation involved ISource issue Janine Reid Group job-site John Smith key points laborer for ABC Larry Lynn Leyden plant media attention million negative notify OSHA owner/developer participants Patrick O'Driscoll Pearl District phone numbers positive potential prepared president proactive problem project manager public relations questions Randy release reporter reporter's reputation result Ron King situation story subcontractor Sue Jones team administrator team leader team members television temporary spokesperson tion update upper management Walsh what-if workers XYZ Construction Company XYZ's