Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work (Google eBook)
Get your organization's expertise out of its silos and make it flow-with lessons from over a decade of experience
Looking at knowledge management in a holistic way, Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work puts the proper emphasis on non-technical issues. As knowledge is deeply connected to humans, the author moves away from the often overused and therefore burned-out term "knowledge management" to the better-suited term "knowledge flow management."
Covering topics such as the power of scaling, internal marketing, measuring success, cultural aspects of sharing, and the role of Web2.0, Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work allows you to stay up-to-date with today's knowledge flow management, and implement best practices to position your organization to take advantage of all of its assets.
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The market offers numerous books on knowledge management, but this manual provides a refreshing change. Far too many of its competitors share the conceptual weaknesses author Frank Leistner warns against: They treat knowledge as if it were the same as information, and they take refuge in abstraction, rather than addressing the complex human challenges inherent to knowledge transfer. Leistner draws on his own experience with ToolPool, a knowledge-sharing initiative at SAS, and uses it to provide concrete examples. He proves pragmatic and realistic about the challenges involved, and he offers specific suggestions. getAbstract recommends his book to anyone interested in innovation or corporate culture, as well as to managers who are developing learning organizations or guiding knowledge management initiatives.
More about this book:
NOT ONLY TECHNOLOGY
OPEN SPACE TECHNOLOGY
STRATEGY AND ASSESSMENT
BIG BANG OR SMALL
WHO SHOULD INTRODUCE AND DRIVE KNOWLEDGE FLOW MANAGEMENT?
WHO SHOULD WORRY ABOUT KNOWLEDGE FLOW MANAGEMENT?
PASSIONATE INITIATIVE SUPPORT
THE MYTH OF BUILD IT AND THEY WILL COME
KEEP IT SIMPLE
THE POWER OF SCALING
WHAT IF YOUR KNOWLEDGE TAKES A WALK?
BARRIERS HINDERING THE FLOW
SHARING KNOWLEDGE TAKES EFFORT
I NEED TWO MORE WEEKS
LESS CAN BE MORE
ASSET OR POINTER?
KNOWLEDGE TRANSFER SESSIONS
MEASURE TO GET WHAT YOU WANT
ANALYZE YOUR INITIATIVE
FEED IT BACK
THE ROLE OF WEB 20++
SOCIAL MEDIA INTERNALLY
WHAT ABOUT 2020?
SPECIAL ROLES AND JOBS
CREATIVITY LEAP THROUGH COMMUNITIES