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abstrac abstract action Adam Smith alibis become better BRAUN Braun Company called CHAPTER classification coach communication Company corporate group develop discipline dollars duty Ecclesiasticus effective employees facilities faith feel foreman freely frontline leader give guides habits human ideas INDEX OF SUBJECTS individual industrial leader interest John Ruskin keep lack lead leadership leadman lean learner let's not wait lives logic look maintenance man's means ment methods middleman mind moral never non-logical old tools organization-charts organized perhaps practical proper reason repressive leader respect responsibility Restaurant rules self-respect sentiments shortcut Sir Francis Bacon social society someone sure talk teacher teaching tell there's things Thomas a Kempis Thomas Huxley tical time-binding tion true truth understand unless waste Werner Jaeger what's whole William James willpower worker working-for-self atmosphere write written policies