books.google.com - Here in its newly updated edition is the easy way to write business letters that are clear, concise, interesting, grammatical, and productive. Sample letters apply to sales, public relations, job-hunting, claims and adjustments, business-to-business correspondence, and much more. New in this edition...http://books.google.com/books/about/Business_Letters_the_Easy_Way.html?id=rzzZt85QbAEC&q=Dear+Sir&utm_source=gb-gplus-shareBusiness Letters the Easy Way