Send (Revised Edition) (Google eBook)
Knopf Doubleday Publishing Group, Sep 2, 2008 - Business & Economics - 274 pages
Send—the classic guide to email for office and home—has become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication. Filled with real-life email success (and horror) stories and a wealth of useful and entertaining examples, Send dissects all the major minefields and pitfalls of email. It provides clear rules for constructing effective emails, for handheld etiquette, for handling the “emotional email,” and for navigating all of today’s hot-button issues. It offers essential strategies to help you both better manage the ever-increasing number of emails you receive and improve the ones you send. Send is now more than ever the essential book about email for businesspeople and professionals everywhere.
From the Trade Paperback edition.
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Review: SendUser Review - Stephanie - Goodreads
Great book on the common mistakes we make with the world of email. Excellent read for those in the business world and even those that email (so... everyone) to learn how to do this properly. Read full review
Review: SendUser Review - Shonna Froebel - Goodreads
This is a great guide for email, guiding the reader through when, and when not, to use email for communication. Advice is given for avoiding miscommunication, often a problem with email due to the ... Read full review