Send (Revised Edition) (Google eBook)

Front Cover
Knopf Doubleday Publishing Group, Sep 2, 2008 - Business & Economics
21 Reviews
Send—the classic guide to email for office and home—has become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication.  Filled with real-life email success (and horror) stories and a wealth of useful and entertaining examples, Send dissects all the major minefields and pitfalls of email. It provides clear rules for constructing effective emails, for handheld etiquette, for handling the “emotional email,” and for navigating all of today’s hot-button issues.  It offers essential strategies to help you both better manage the ever-increasing number of emails you receive and improve the ones you send.  Send is now more than ever the essential book about email for businesspeople and professionals everywhere.


From the Trade Paperback edition.
  

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Review: Send

User Review  - Lydia - Goodreads

Send is full of amusing examples of things can unintentionally change the meaning of your email, like: - Using a formal salutation vs. a friendly one. - Whether you mirror the tone of the email you ... Read full review

Review: Send

User Review  - Eileen - Goodreads

Was an ok read but some of the info was outdated. One of the authors was the author of another book I liked-the end of your life bookclub-that is really the reason why I downloaded this book. Learned ... Read full review

Contents

Introduction Why Do We Email 50 Badly?
3
The Emotional Email
177
Email from Taking Over Your Life
231
How to Read Your Header
251
Acknowledgments
257
n dcx
270
Copyright

Common terms and phrases

About the author (2008)

David Shipley is the deputy editorial page editor and Op-Ed page editor of The New York Times. Previously, he was a senior presidential speechwriter in the Clinton administration. He lives in New York.

Will Schwalbe is the founder and CEO of Cookstr.com.  Prior to that, he was editor in chief of Hyperion Books and a journalist, writing for such publications as The New York Times, Insight for Asian Investors, and Business Traveller. He lives in New York.
 
www.thinkbeforeyousend.com

David Shipley and Will Schwalbe are available for select readings and lectures. To inquire about a possible appearance, please contact the Random House Speakers Bureau at rhspeakers@randomhouse.com.


From the Trade Paperback edition.

Bibliographic information