Charging for Computer-based Reference Services: Proceedings of a Program Organized by the Machine-Assisted Reference Section (MARS) of the Reference and Adult Services Division at the American Library Association Conference, Detroit, June 19, 1977 |
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academic libraries access to information American Library Association Anne Lipow argument basic Berkeley bibliography business and industry charging for services Charles Rembar Chemical Abstracts computer terminal continuum databases decisions direct costs duplicates example free access free collection free public library full cost going hard copy Henkle Intellectual Freedom interlibrary loan issue Jan Egeland John Crerar Library kind of service libraries charge libraries that charge libraries were charging library budget Library Bulletin library community Library Journal library service library user library's look Machine-Assisted Reference MARS group materials non-primary on-line reference services on-line services overhead charges pamphlets patrons Psychological Abstracts question reference librarian rental collections research libraries Response retrieval services Robert Muller searchers service to business services free social library staff SUNY/BCN network survey talk terminal things tion university libraries usage user charges Watson Zoia Horn