Fundamentals of organizational communication: knowledge, sensitivity, skills, values

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Allyn and Bacon, 2002 - Business & Economics - 496 pages
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This text presents the concepts of organizational communication within a unique competency-based approach that incorporates personal knowledge, interpersonal sensitivity, communication skills, and ethical values. Blending theory, analysis, and practice more extensively than any other text on the market, Fundamentals of Organizational Communication provides an introduction to major organizational communication issues and theories and immediate application of the concepts presented.

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Review: Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values (7th Edition)

User Review  - Tj - Goodreads

Dry as hell. Some good stuff, but overall a lot of useless bloviating. Could have been about half as long. Read full review

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Contents

CHAPTER
17
The Construction of Shared Realities
24
CHAPTER THREE
36
Copyright

26 other sections not shown

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About the author (2002)

Pamela Shockley-Zalabak is Professor of Communication and Vice-Chancellor at the University of Colorado at Colorado Springs, and President of CommuniCon, Inc., a privately-held consulting organization. The author of 3 previous books and numerous articles, she has spent the last 11 years researching
and working with a variety of team-based organizations, including the start-up of HP's Financial Services Center.
Sandra Buffington Burmester is Worldwide Communications Manager for Hewlett-Packard's Financial Services in Colorado Springs. As the staffing and training manager for the fledgling Financial Services Center, she played a pivotal role in the design of critical processes. The development of the
organization, as well as the individuals within the organization, has been her major focus over the past 9 years.

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