Getting Past No: Negotiating in Difficult Situations
We all want to get to yes, but what happens when the other person keeps saying no?
How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:
• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfies both sides' needs
Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!
From the Trade Paperback edition.
What people are saying - Write a review
Review: Getting Past No: Negotiating Your Way from Confrontation to CooperationUser Review - Jessica - Goodreads
A quick read with practical, memorable tips on negotiation. Where I found it a little disappointing is that he opens the book by talking about how we are constantly negotiating -- with our spouse ... Read full review
Review: Getting Past No: Negotiating Your Way from Confrontation to CooperationUser Review - Jennifer - Goodreads
Another solid book on negotiation from the guys of Getting to Yes. Read full review
The Power of a Positive No: How to Say No and Still Get to Yes
No preview available - 2007
Other editions - View all
Getting Past No: Negotiating Your Way from Confrontation to Cooperation
William Ury,Lecturer Lewis
No preview available - 1993